Вакансии и отзывы от Majorel

MAJOREL - Your Trusted Partner for Exceptional Customer Experience

At Majorel, we are dedicated to designing, delivering, and differentiating customer experiences on behalf of some of the world's most respected brands. Our mission is to create amazing customer experiences that people value and are proud of. By leveraging talent, data, and technology, we deliver real impact for our partners. We are constantly driven to go further and exceed expectations.

Our vision at Majorel is to be our clients' trusted long-term partner for customer engagement in a constantly changing world. We uphold values of Creativity, Excellence, and Respect in everything we do, ensuring success for our partners and allowing us to thrive as one team. With over 48,000 employees in 28 countries across Europe, the Middle East, Africa, the Americas, and Asia, we serve customers in 36 languages. Our commitment is to support customers at any time, through every device, and in the manner they expect from their favorite brands. We speak their language wherever they are and whatever their culture, providing consultancy and contact center services to enhance the overall customer experience.

MAJOREL - Driven to Serve Customers with Excellence

We serve your customers by combining the best of people, technology, and innovation. At Majorel, we believe that technology enhances our ability to be more human in our interactions. Service is inherently a human experience, even when it's facilitated by technology. With over 500 global clients, many of whom we've partnered with for over a decade, we offer secure and compliant solutions that are trusted by some of the world's largest companies. Our commitment to excellence and customer satisfaction drives our success.

MAJOREL’S History and Commitment to Innovation

Majorel was established in January 2019 through a partnership between Bertelsmann and Saham, creating a leading customer service organization with revenues of €1.2 billion. Our company brings together Arvato CRM Solutions, Phone Group, ECCO Outsourcing, and Pioneers Outsourcing, uniting under shared values and expertise to provide efficient, effective, and enjoyable outsourcing experiences for our clients. We are committed to continuous improvement, simplicity, and delivering the right brand experience that defines exceptional customer service.

MAJOREL - Making a Difference through Relentless Drive

What sets Majorel apart is our relentless drive to make a difference. We are resourceful, resilient, agile, energetic, and focused on delivering the best possible outcomes for our clients. Our commitment to continuous improvement, simplicity, and a human-centric approach defines the way we do business. We are dedicated to exceeding expectations and providing exceptional customer experiences that set us apart in the industry.

Join Majorel today and be a part of a team that is driven to serve customers with excellence, innovation, and a relentless pursuit of making a difference.